1998-9 - 2001-8 Service Engineer
Location:Shanghai Job Type:Full-time Department:A&D Service Department Report to:Service Manager Number of Subordinates:employees :
Job Category:FAE Engineer/Technical Support Engineer
Career Level:Senior Position (Non-managerial)
Responsibilities and Achievements:
1.Customer consultation of technical questions
2.Independently solve problems of installation, commissioning& maintenance
3.Product support: CNC serials; Driver serials; PLC serials
4.Explore the spare parts sales business
5.Cooperate with business unit to receive service payment
6.Cooperate with warehouse to balance spare parts
7.Provide service report to Siemens AG
Achievement:
1.Finished 200 field service cases independently
2.Established broad customer group and promoted spare parts sales business
Shanghai YP CATV Network Center
Industry:Telecommunications (Equipment/Operation/Value-Added Service) Company Type:State-owned Company Company Size:50 - 99 Company Profile:
1997-7 - 1998-8 Assistant Engineer
Location:Shanghai Job Type:Full-time Department:Engineering Report to:Engineering Manager Number of Subordinates:employees :
Job Category:Others
Career Level:Entry Level(less than 2 years experience)
Responsibilities and Achievements:
1.Prepare technical contract and solution quotation
2.Installation, commissioning and test system
3.Final acceptance from customer and Security Certificate Centre
4.Service after project
Achievement:
1.Cooperated with engineering members to finish Shanghai Great Garden Term II project of building monitoring, CCTV and circumjacent safety protection
2.Cooperated with engineering members to finish project of cable distribution Term I
